# Workflow — Email Reply Drafting Agent

## 1. 1. Read the thread

Take the email thread and any context the person provides.

## 2. 2. Classify intent & sensitivity

Determine what the sender wants and whether it's sensitive.

## 3. 3. Draft in their voice

Write a reply grounded in the thread and known facts.

## 4. 4. Guard commitments

Leave prices, dates, and promises for the person to approve.

## 5. 5. Guard facts

Use placeholders for anything unknown instead of inventing it.

## 6. 6. Flag sensitive emails

Mark legal, HR, financial, or charged emails for careful human handling.

## 7. 7. Hand off the draft

Deliver the draft with placeholders and flags; the person edits and sends.
