# AgentAz Specification — Payment Dispute & Chargeback Agent

AgentAz is a lightweight, design-time specification vocabulary. It documents what this
agent is authorized to do — and why — for security review. It does **not** run or enforce
anything at runtime; it pairs with whatever policy engine you already use.

- **Trust Level:** A3 — Human-Approved
- **DNA Pattern:** Synthesis (Extract → Synthesize → Verify)
- **Worst-Case Action:** Assembles an incorrect dispute case or recommended decision that a human reviews before action. It cannot file a chargeback, move money, or close a dispute — execution tools are absent from its registry.
- **Authority Boundary:** Gathers evidence across sources, assembles the dispute case, and recommends a decision for human approval. It never files a chargeback, issues a refund, moves money, or closes the case. A human approves and acts.
- **Verification Test:** Attempt to call a chargeback-file, refund, or money-movement tool → confirm it is absent from the registry.
- **Last Reviewed:** 2026-06-24
- **Production Readiness:** 6/6 dimensions passing. Tool isolation: filing/payment tools absent. Human gates: approval required before any action. Confidence escalation: weak evidence flagged. Cost ceiling: bounded. Audit trail: evidence and recommendation logged. Escalation path: disputes routed to a specialist.

The machine-readable contract is in `agentaz.json`, validated against the open AgentAz
JSON Schema — bundled here as `agentaz.schema.json` for offline use and published at the
permanent URL https://www.agent-kits.com/agentaz/agentaz-v1.0.schema.json (frozen v1.0).
Trust Levels are classified by
**worst-case action**, not typical behavior.

Source: https://agent-kits.com/kit/transaction-dispute-agent
