# Workflow — Workflow Routing Agent

## 1. 1. Take the request

Receive the incoming request to classify and route.

## 2. 2. Classify intent

Determine what the request is asking for.

## 3. 3. Match a destination

Match the intent to a known, configured route with a confidence.

## 4. 4. Gate on confidence

Route automatically only when confident; otherwise clarify or escalate.

## 5. 5. Gate on risk

Send high-risk or irreversible actions to a privileged handler with approval.

## 6. 6. Dispatch

Route to the destination without executing the work itself.

## 7. 7. Log it

Record the routing decision with intent, destination, confidence, and reason.
