An AI support agent that grounds in your KB and CRM, then resolves, drafts, routes, or escalates — with confidence thresholds, refund caps, and human review.
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Agents that read incoming support requests, diagnose intent, draft or execute resolutions, and escalate cleanly when confidence is low.
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An AI support agent that grounds in your KB and CRM, then resolves, drafts, routes, or escalates — with confidence thresholds, refund caps, and human review.
A refund and returns agent that checks eligibility against policy, approves within caps, detects abuse, and escalates out-of-policy and disputed cases to humans.