An AI support agent that grounds in your KB and CRM, then resolves, drafts, routes, or escalates — with confidence thresholds, refund caps, and human review.
Support & Triage
Agents that read incoming support requests, diagnose intent, draft or execute resolutions, and escalate cleanly when confidence is low.
2 kits
A refund and returns agent that checks eligibility against policy, approves within caps, detects abuse, and escalates out-of-policy and disputed cases to humans.
Kits from other categories
Browse allAn access-request agent that checks role policy and separation-of-duties, auto-provisions low-risk access, and escalates privileged or sensitive requests.
A sales-research agent that builds a cited account brief — firmographics, tech stack, triggers, key people — flags stale data, and never fabricates contacts or triggers.
An action-item agent that extracts owners, tasks, and due dates from meetings, tracks status, and flags ambiguous ownership instead of inventing it.
AI Bug-Fix & Draft-PR Agent
An AI bug-fix agent: reproduces an issue, finds root cause, writes a minimal fix plus tests, and opens a focused draft PR — sandboxed, small-diff, human-gated.
AI Contract Review Agent
A contract-review agent: reads clause by clause against your playbook, flags risky and missing terms with severity, and proposes fallback language. Not legal advice.
AI Incident Response Agent
An on-call SRE agent: correlates alerts with metrics, logs, and recent deploys, proposes safe mitigations, drafts status updates, escalates SEV1 — with approval gates.
AI SOC Alert Triage Agent
A SOC tier-1 agent that enriches and correlates alerts, scores severity with MITRE mapping, and recommends contain, dismiss, or escalate — never auto-containing blindly.
An alert-tuning agent that scores alerts by actionability, dedupes, and time-box-suppresses proven noise — never silencing an alert tied to a real incident.
A marketing agent that builds a structured campaign brief from your inputs, flags assumptions and missing data, and never fabricates audience stats or guarantees results.
A community triage agent that routes and answers incoming questions from your knowledge base, flags duplicates, and sends spam, abuse, and safety issues to moderators.
A policy Q&A agent that answers employee questions only from the official handbook with citations, flags what isn't covered, and routes sensitive HR matters to a human.
A competitive-intel agent that builds a cited digest of competitor moves from public sources, separates fact from rumor, and never fabricates or uses non-public data.